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700+ pouches from 55 brands
Free EU Shipping Over €45
Same-Day Dispatch Before 2pm CET
SnusFriend

Shipping Information

We dispatch orders the same or next business day from our EU warehouse. Here's everything you need to know about delivery.

Free Shipping on Orders Over €45

No promo code needed — just add €45 or more to your cart.

Shipping Zones

🇪🇺

European Union

  • Standard delivery 2-4 business days
  • Express delivery 1-2 business days
  • Free shipping from €45
  • Tracking Included

Rates and available carrier methods are shown at checkout before payment.

Nordics

  • Standard delivery 2-4 business days
  • Express delivery 1-2 business days
  • Free shipping from €45
  • Tracking Included

Rates and available carrier methods are shown at checkout before payment.

Norway & Finland: We cannot currently ship nicotine pouches to Norway (import ban) or Finland (distance selling banned since August 2025). See our Norway and Finland guides for details.

How Delivery Works

  1. 1

    Order placed

    You receive an order confirmation email immediately after checkout.

  2. 2

    Dispatch

    Orders placed before 14:00 CET on business days are dispatched the same day. Later orders ship the next business day.

  3. 3

    Tracking

    A tracking link is emailed to you as soon as your parcel is handed to the carrier. You can also check order status in your account.

  4. 4

    Delivered

    Your package arrives at your door or nearest pick-up point, depending on the delivery option selected at checkout.

Common Questions

Do you ship outside the EU? +
We currently ship to EU member states, Sweden, and Denmark. Note: we cannot ship nicotine pouches to Norway (import ban) or Finland (distance selling ban since August 2025). We are working on expanding to additional markets — sign up for our newsletter to be notified.
What happens if I'm not home? +
Depending on the carrier and your location, the parcel will either be left at a nearby pick-up point or a redelivery will be attempted the next business day. Check your tracking link for details.
My tracking hasn't updated. What should I do? +
Tracking updates can sometimes be delayed by 24-48 hours, especially when parcels cross borders. If your tracking hasn't updated after 3 business days, contact us at support@snusfriends.com and we'll investigate immediately.